Apartment Living Needs
Safe Drinking Water
Borewell & Tanker Water
Are Not the Same
Every Apartment Has
Different Water Quality
Test Your Water Before
Choosing RO or UV
Borewell, tanker, or mixed supply — every apartment is different. We test your water and explain it clearly before suggesting RO or UV.
We Didn’t Start to Sell
Water Purifiers
We started because families were confused —
confused by ads, pressured by sales calls,
and unsure whom to trust when it came to drinking water.
Some homes were sold RO systems they never needed.
Others were told “this is safe” when it wasn’t.
We saw money being spent — but clarity missing.
So we chose to explain water honestly — the same way we would explain it to our own family. No fear. No exaggeration. Just clear answers.
Clarity Before Products
We help you understand your water first — only then do we talk about solutions.
Honesty Over Sales
If RO isn’t required, we clearly say no — even if it means a smaller sale.
Long-Term Responsibility
Our relationship doesn’t end at installation. Service, guidance, and support continue.
What We Check During RO Service
During every RO service visit, we don’t start by replacing parts. We first inspect the system carefully to understand what is actually required and what is not.
Water Output & Flow Rate
We check whether the RO is producing sufficient water and whether flow reduction is due to filters, membrane, or pressure-related issues.
Pre-Filters Condition
Sediment and carbon filters are inspected for clogging, discoloration, and expiry to decide cleaning or replacement.
Membrane Health
We assess membrane performance based on rejection rate, water taste, and usage duration — not just age.
Pump & Pressure Stability
Noise, vibration, or sudden cut-off issues are checked to ensure the pump is not under strain.
Leakage & Fittings
All tubes, connectors, and joints are checked to prevent slow leaks that cause long-term damage.
Tank Hygiene & Flushing
Storage tank cleanliness and proper flushing are verified to avoid bad taste or smell after service.
AMC & Regular Maintenance – Explained Simply
What AMC Actually Means
AMC (Annual Maintenance Contract) is not about frequent part replacement. It is about regular system health checks, timely cleaning, and preventing unexpected breakdowns.
What We Usually Cover in AMC
- ✔️ Periodic inspection of filters, membrane & pump
- ✔️ Cleaning & flushing during scheduled visits
- ✔️ Early detection of wear or leakage
- ✔️ Guidance on usage & water quality changes
Why Regular Maintenance Matters
Small issues left unchecked often lead to costly repairs. Regular maintenance helps extend RO life, maintain water taste, and avoid sudden failures.
AMC is meant for peace of mind — not pressure. Whether you choose AMC or on-call service, proper maintenance always makes a difference.
Emergency vs Preventive RO Service
Not every RO service visit is the same. Some are required when a problem appears suddenly. Others are done early to prevent issues before they affect daily usage. Understanding this difference helps reduce stress and avoid unnecessary repairs.
Emergency RO Service
Emergency service is required when the RO stops working or shows visible issues that affect daily water usage.
- RO not dispensing water or very low output
- Major leakage from the unit or pipelines
- Loud pump noise, burning smell, or auto cut-off
- Sudden change in water taste or smell
In emergency cases, the priority is to restore basic functionality and prevent further damage to the RO system or surrounding area.
Preventive RO Service
Preventive service is done even when the RO appears to be working normally. The focus is on identifying small issues early and maintaining system health.
- Periodic inspection of filters and membrane
- Cleaning, flushing, and hygiene checks
- Checking pump performance, pressure, and leakage
- Reviewing water taste and output consistency
Preventive service helps extend RO lifespan, maintain consistent water quality, and significantly reduce the chances of emergency breakdowns.
When Should I Call RO Service?
Not every small change needs immediate service. This quick guide helps you understand when it’s better to call, and when simple observation is enough.
Call Service Immediately
If the RO stops giving water, shows leakage, makes loud noise, or the water suddenly tastes or smells different, it’s better to stop usage and call for service.
Schedule a Routine Check
If water flow is slowly reducing, taste feels slightly different, or the unit hasn’t been serviced for a long time, a routine check helps prevent bigger issues.
Observe for a Short Time
Minor taste variation during tanker changes or seasonal water shifts may not need service immediately. Observing for a few days is often sufficient.
Built Slowly. Built Right.
The First Question
A simple concern about water quality — before business, before branding.
Understanding Chennai Water
Borewell, metro and mixed supply patterns observed across neighbourhoods.
First Installations
Honest system recommendations and clean, no-pressure installations.
Service Became the Brand
AMC care, repeat customers and long-term support shaped our approach.
Local Trust Across Chennai
Same-day service and reliable technician support across major areas.
Education & Transparency
Helping people understand water clearly, before choosing any solution.
14,000+
Installations
45,000+
Service Visits
30+
Chennai Areas
98%
Customer Satisfaction
How We Support You
Support is not just about fixing something when it breaks. It’s about listening carefully, explaining clearly, and helping you make sense of your water system without pressure.
Before Service
We listen to the problem first. We ask simple questions about usage, water source, and recent changes before touching the RO system.
During Service
We explain what we are checking and why. If something doesn’t require immediate action, we clearly say so.
After Service
We guide you on what to observe after service, when to call again, and how to avoid common issues through simple care.
Why We Work the Way We Do
I started this work after seeing how confusing water systems had become for everyday families. Many people were unsure whom to trust, what was actually needed, and what was being sold unnecessarily.
Over time, I realised that most water and RO issues don’t start with machines — they start with a lack of clear explanation. When people understand their water and their system, decisions become simpler and more confident.
That’s why our focus has always been on service and clarity. We believe in checking first, explaining honestly, and acting only when something truly requires attention.
Our goal is not to make you dependent on us, but to help you feel informed and comfortable with your own system. Good service should reduce stress — not add to it.
Vision Aqua Tech